Quality Standards

Heraeus stands for quality.

The compliance to quality standards worldwide is a fundamental condition for the econimical manufacturing of high quality products.

Our management system geared towards continual improvement of our performance assures quality. The stakeholders’ (i.e. customers, suppliers, employees, society) interests are considered in this way.

We have implemented Standard ISO 9001:2008, which is process oriented and the basis for a comprehensive quality management system.

The effective quality management system helps us to improve its potential. It is the perfect way to optimize the organization to meet the customers’ future requirements.

These are our 8 Principles of Quality Management:
1. Customer focus
2. Responsibility of management
3. Involvement of participating persons
4. Process oriented approach
5. System oriented management approach
6. Continous improvement process
7. Issue-related decision making approach
8. Supplier relationship for mutual benefit

For many years the system has been certified by TÜV Süd Management Service GmbH in accordance with ISO 9001:2008. Environmental protection also plays a focal role in our activities. In 2010 we achieved the certification of our Environmental Management System in accordance with ISO 14001:2004.

Quality Standards

Heraeus stands for quality.

These are our 8 Principles of Quality Management:

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